What To Do If Your Insurance Company Is Stalling

what to do if insurance company is stalling

As a professional writer, I want to create an article that provides helpful and reliable information to those who are experiencing issues with their insurance companies. When an insurance company stalls, it can be frustrating and overwhelming, but there are steps you can take to resolve the situation.

The Problem: Insurance Company Is Stalling

When an insurance company is stalling, they may be delaying payment, refusing to investigate a claim, or ignoring your attempts to communicate. This can leave you feeling helpless and uncertain about what to do next. It’s important to remember that insurance companies are in the business of making money, and sometimes they will do whatever they can to avoid paying out claims.

The Solution: Take Action

If your insurance company is stalling, it’s essential to take action. Here are some steps you can take:

Contact Your Insurance Company

The first step is to contact your insurance company and attempt to resolve the issue. Make sure to document all communication, including phone calls and emails.

File a Complaint

If your insurance company is not responding to your attempts to communicate, you can file a complaint with your state’s insurance department. They will investigate the issue and work to resolve the situation.

Seek Legal Advice

If the issue is not resolved after contacting your insurance company and filing a complaint, it may be time to seek legal advice. An attorney can help you understand your rights and options, and they can represent you in court if necessary.

Stay Persistent

Dealing with an insurance company can be a long and frustrating process, but it’s important to stay persistent. Keep following up with your insurance company and documenting all communication.

Consider Hiring a Public Adjuster

A public adjuster is an independent insurance professional who can help you navigate the claims process and negotiate with your insurance company on your behalf.

Review Your Policy

Make sure to review your insurance policy to understand your coverage and rights. This can help you make informed decisions and advocate for yourself.

Success Story

One individual was experiencing a significant delay in payment from their insurance company after filing a claim. They followed the steps above, including filing a complaint with their state’s insurance department and seeking legal advice. After several months of persistence, they were able to receive the payment they were owed.


How long does it typically take for an insurance company to respond to a claim?

The timeframe can vary depending on the insurance company and the type of claim. However, most insurance companies are required to respond within a reasonable amount of time, typically within 30 days.

Can I sue my insurance company for stalling?

Yes, if an insurance company is acting in bad faith or violating their contractual obligations, you may be able to sue them for damages.

What should I do if my insurance company denies my claim?

If your insurance company denies your claim, you can file an appeal and seek legal advice.

Can I switch insurance companies if I’m unhappy with my current one?

Yes, you can switch insurance companies at any time. However, it’s important to review your policy and understand any potential fees or penalties for canceling.

Can an insurance company cancel my policy if I file a claim?

No, an insurance company cannot cancel your policy simply because you file a claim. However, they can cancel your policy if you violate the terms of the policy.

What is bad faith insurance?

Bad faith insurance is when an insurance company acts dishonestly, unfairly, or unreasonably towards their policyholders, such as denying a valid claim or delaying payment without reason.

What is a public adjuster?

A public adjuster is an independent insurance professional who can help policyholders navigate the claims process, negotiate with insurance companies, and advocate for their rights.

Do I have to pay a public adjuster upfront?

No, most public adjusters work on a contingency fee basis, meaning they only get paid if you receive a settlement.


By taking action and advocating for yourself, you may be able to receive the payment you’re owed from your insurance company. Seeking legal advice and working with a public adjuster can help you navigate the claims process and negotiate with your insurance company.


Make sure to document all communication with your insurance company, review your policy, and stay persistent in your attempts to resolve the issue.


If your insurance company is stalling, it’s important to take action and advocate for yourself. Contact your insurance company, file a complaint, seek legal advice, and consider working with a public adjuster. Document all communication, review your policy, and stay persistent in your attempts to resolve the issue.

Leave a Comment